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Articles Archive

By Jeff Cohan, April 13, 2020

Strong Testimonials – Problem with v2.40.2

Strong Testimonials Plugin

Warning! Strong Testimonials is my go-to WordPress plugin for displaying testimonials. I use it on my own site and on many client sites. Today, after updating WordPress to version 5.4 — and updating Strong Testimonials from 2.40.1 to 2.40.2 — on one of those sites, the WordPress dashboard crashed. The error message: By downgrading back […]

Written by Jeff Cohan · Categorized: General · Tagged: Plugins, WordPress

By Jeff Cohan, August 29, 2019

How to clear cache on iPhone and iPad

Sometimes your browser will show you a cached (remembered) version of a Web site, no matter how many times you click the “Refresh” button. This can be a problem if you are using an iPhone or iPad to inspect changes made to a Web site during development. Yes, you can use “Responsive Design Mode” in […]

Written by Jeff Cohan · Categorized: Techniques

nSiteful Portfolio

Blue Sky Coaching & Consulting

Joe Gitto is a 5-time entrepreneur and former corporate executive who, after selling his most recent business, turned all of his attention to his consulting practice: Blue Sky Coaching & Consulting. Joe needed a mobile responsive website to serve as the heart and hub of his online presence.

Read more…

Written by Jeff Cohan · Categorized: Portfolio

By Jeff Cohan, June 10, 2019

Try Live Chat Next Time You Need Customer Service

When you’re a consumer dealing with an online merchant and you have pre-sale questions or need support for a product or service you’ve purchased, you have a number of options. In this article, I enthusiastically encourage you to give Live Chat a chance. I offer my reasons for preferring Live Chat to phone and email support, and I include an example of a successful — and money-saving — Live Chat I had with my wireless provider.

Read more…

Written by Jeff Cohan · Categorized: General · Tagged: Customer Service, Live Chat

By Jeff Cohan, May 30, 2019

7 Lessons I’ve Learned from Live Chat

Live Chat widgets

I’ve installed Live Chat on the Web sites of a number of clients. Most of those clients — especially those who hadn’t used Live Chat themselves as “consumers” — initially pushed back when I suggested they offer this particular form of customer service.

They had lots of common preconceptions. Now that I have a fair amount of experience as a Live Chat “agent” under my belt (I provide Live Chat support on behalf of most of these clients), I can tell you that most of those preconceptions were misconceptions.

Read more…

Written by Jeff Cohan · Categorized: General · Tagged: Customer Service, Live Chat, WordPress

By Jeff Cohan, May 10, 2019

Dynamic Photo Galleries with Responsive Lightbox & Gallery

Responsive Lightbox & Gallery by dFactory is a WordPress plugin I’ve used and been a big fan of for a long time — back to when it was simply called Responsive Lightbox. In this article I show you how to use the “media folders” feature to create dynamic photo galleries that update themselves when you add new images to the media library.

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Written by Jeff Cohan · Categorized: Techniques · Tagged: Images, Media

By Jeff Cohan, April 2, 2019

I Built a WordPress Plugin for Downloadable Files

If you’ve ever embedded a PDF file or other downloadable file in WordPress posts or pages using the standard “Add Media” button, you probably know what a pain it can be if and when — but most likely when — that file needs to be updated.

You can’t just upload the newly updated file to the Media Library and expect “voila” to happen.

Even if the updated file has the same filename as the original, WordPress will rename it on upload rather than replace the old one with the new one. (I’ve tried a plugin that offers this replacement functionality, but it wasn’t user-friendly and fell short in other ways.)

So I made my own plugin.

Read more…

Written by Jeff Cohan · Categorized: Case Studies · Tagged: Plugins, WordPress

nSiteful Portfolio

Gary O’Sullivan Company

Gary O’Sullivan is a preeminent speaker, consultant, and trainer in the Cemetery and Funeral profession. I built Gary’s first Website (custom php/MySQL) in 2005 and maintained it and my relationship with Gary since then. Gary needed a new Website that is mobile responsive and better conveys the value he offers to his clients, so he engaged me on the new project.

Read more…

Written by Jeff Cohan · Categorized: Portfolio

By Jeff Cohan, December 21, 2018

Automatic “Visit Web Site” Links on WordPress Portfolio Posts

If your blog includes articles about Web sites you have built, here’s a simple way to automagically and uniformly show “Visit Web Site” links at the end of all such posts. Sure, you could do this the old-fashioned way (hard coding the link), but there’s a better way. (Hint: You get to use that “Custom Fields” feature.)

Read more…

Written by Jeff Cohan · Categorized: Techniques · Tagged: WordPress

By Jeff Cohan, December 9, 2018

How to Reuse Content in WordPress with the amr shortcode any widget Plugin

Whenever you’ve entered identical content in more than one place in your WordPress Web site, have you wished there was a better way? Well, there is. In fact, there’s a plugin for that: the amr shortcode any widget WordPress plugin. This has become a standard plugin for all of the sites I build. Read this post to find out why and how it’s used.

Read more…

Written by Jeff Cohan · Categorized: Techniques · Tagged: Plugins, Shortcodes, WordPress

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Background

Web Sites | WordPress Support | Web Applications.

Formally trained in liberal arts and education (I have a B.A. in Government from Harvard and studied Secondary Education at Rutgers Graduate School), I have honed my skills in the communication arts and sciences as a teacher, trainer, instructional designer, writer, photographer, calligrapher, helpdesk manager, database programmer, and multimedia developer.

(I've also been a group counselor, waiter, bartender, bicycle messenger boy, computer salesman, carpenter's helper, financial analyst, and school board president.)

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Systems since 1983.
Web sites since 1994.
PHP since 2001.
WordPress since 2007.

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